A WORD ON PRICING:
All Items are priced at market or above. We also include a "Make Offer" option as an alternative. Customers are invited to propose offers on any item on our website. The items are all priced in U.S. Currency and shipping and handling rates are not included. New York State residents are subjected to the state tax rate.
PLACING AN ORDER:
We require all customers to create an account with us in order to purchase our items. This is simply for the convenience of both parties. We want your shopping experience at our website to be easy and the shipping process to be even easier and quicker. Your account also enables you to request certain items that may not be posted and also enables you to sell your items to us as well. We only require a minimal amount of information to create an account. Your name, address, and email is all that is necessary.
After selecting all items to be purchased, click the "Checkout" button and you will be directed to PayPal where you can complete your order. PayPal will immediately send a confirmation to you when all information has been processed successfully.
Payments must be received within a 7 day period or your item(s) will no longer be reserved and returned to stock.
- Check payments will be shipped after the bank clears your check. NOTE: Foreign checks are not accepted.
- Money Order payments will be shipped after receipt is accepted.
SHIPPING POLICY:
Please allow 5 business days for your order to be securely packed and shipped. We have been using the U.S. Postal Service for 20 years and we can confidently say it is safe, trouble-free, and quick. All item(s) are sent as Priority mail but customers have the option of shipping it as Registered mail. Customers who desire insurance will be charged an additional fee. FedEx is also another option but we must be contacted for that service at rob@fourcolorcomics.com. Unless we are contacted otherwise, all shipping will be dealt with the U.S. Postal Service.
The Shipping and Handling charges are determined by weight, size, and destination. You will be charged a Temporary shipping and handling fixed rate until the exact amount has been determined.
Temporary Fixed Rate:
- 6% for orders of $1000 or less
- 4% for orders of $1000 - $2000
- 3% for orders of $2000 - $5000
- 2% for orders of $5000 - $10,000
Note that this fixed rate will be a pending transaction and will not be drawn out until the exact amount has been applied. At times the exact shipping and handling charge may be lower or higher than the fixed rate. If you have any questions about our shipping policy or have any special requests for delivery please contact us at rob@fourcolorcomics.com or call us at (914) 722-4696.
RETURN POLICY:
We are confident you will be pleased with your purchase(s) but if for whatever reason you are dissatisfied we do refunds but only on certain product types. All uncertified comic books, original art work and toys are refundable. However, CGC comic books, Lots and Runs, Posters, Trading cards and Time Payment items are NOT refundable. Please contact us within 10 days for return information and instructions. We require the same packaging as the item(s) were sent to your order. If desired, buyers are responsible for the insurance and/or confirmation cost and note that we do not reimburse for that amount. After we receive the item(s) and fully inspect that the merchandise is in the same condition as it was sent, we will then happily refund or give credit to your purchase(s).
DAMAGED GOODS POLICY:
We take pride in our packaging and shipping process so that your purchase(s) will arrive without any damages or breakage but we know that sometimes these things happen. If you are unfortunately in this dilemma please take these steps:
- Notify us immediately at rob@fourcolorcomics.com or call us at (914) 722-4696
- Take the order as it was exactly received(all original packaging and all contents) to your local U.S. post office and file a claim with them.
- The U.S. postal service will then send that claim to us for processing.
**(NOTE: Do not repack the damaged merchandise and mail it to us. This will void the postal insurance and we will not be able to refund your purchase.)**
UNRESTORED GUARANTEE:
We confidently guarantee that our books described as restored are the only restored books we have in stock. Please carefully read the accurate description of the book in our website to confirm the books grade and condition.
TIME PAYMENT POLICY:
We offer a Time Payment option for most of our items in stock. Although not all items are available for this option, you are more than welcome to contact us for more information and requests. The Time Payment option does NOT charge any interest. There is a 15% Non-Refundable deposit required for all orders. The time range can last from 30 - 90 days but if you desire to exceed the 90 day period please contact us so we can work things out. In this time range, the item(s) are in our full possession until the full amount is paid. As written in our Return policy, again we would like to state that Time Payment options are NOT refundable for any reason. To receive pictures and scans of the item(s) you are interested in please contact us at rob@fourcolorcomics.com.
